Terms & Conditions
Please read these terms carefully before booking. By purchasing a ticket you agree to the conditions below.
1. Who we are
This website is operated by VALOR TOUR LLC, a limited liability company organized and existing under the laws of the State of Delaware, United States, with Employer Identification Number (EIN) 30-1486586.
Our registered address is 8 The Green STE B, Dover, Kent County, DE 19901, United States.
2. About our service
VALOR TOUR LLC is an independent ticketing service that provides skip-the-line access to the Vatican Museums, Sistine Chapel, and St. Peter's Basilica. We are not affiliated with, endorsed by, sponsored by, or operated by the Holy See, the Vatican City State, the Vatican Museums, or any of their official bodies.
All tickets sold grant guaranteed, reserved entry unless explicitly stated otherwise at the time of booking.
3. Booking & payment
All prices are shown in euros and include applicable taxes. Payment is processed securely at checkout, and your tickets are delivered by email immediately after a successful transaction.
You are responsible for providing accurate booking details, including the correct date, time slot, and number of guests.
4. Cancellations & refunds
You may cancel for a full refund up to 24 hours before your selected time slot. Cancellations made within 24 hours of the visit are non-refundable.
To cancel, contact our support team using the details provided on our contact page.
5. Entry conditions
The Vatican is a sacred site with a strict dress code: shoulders and knees must be covered. Visitors who do not comply may be refused entry without a refund.
Please arrive 15 minutes before your time slot to complete security checks.
6. Limitation of liability
We act as an independent intermediary and are not responsible for closures, schedule changes, or restrictions imposed by the venue. Where a visit is cancelled by the venue, we will refund the ticket price.